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Robert Half customer service in Manassas, Virginia

Description If you love building solid customer relationships and want to work in the growing Service industry, you might be the Customer Service Representative Robert Half is looking for. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Manassas, Virginia. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

What you get to do every single day

  • Field and send written business correspondence

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Receive and place telephone calls

  • Provide accurate, friendly customer service in a timely fashion Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to navigate multiple computer systems and applications

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Excellent customer service and office administrative skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • 3+ years of past relevant experience

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong Microsoft Office skills

  • Excellent written/verbal communication and organizational skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Solid understanding of negotiation

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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