Robert Half Corporation Jobs

Description

We are in search of a Patient Care Coordinator to join our team in the High Tech - Pharm/Biotech industry, located in Manchester NH, New Hampshire, 03103, United States. As a Patient Care Coordinator, you will be involved in various customer-oriented tasks including processing applications, maintaining customer records, and resolving inquiries. This role offers a contract to hire employment opportunity and is pivotal in enhancing our customer services.

Responsibilities:

• Engage in outbound and follow up calls to both potential and existing patients to drive appointments and clinic revenue

• Greet patients and gather potential referrals, while keeping abreast with current marketing promotions

• Accurately perform data entry and schedule appointments using company scheduling protocols and internal scheduling database software

• Manage office supply inventory as per company approved lists, ensuring the office is always patient-ready

• Oversee petty cash, bank deposits, and credit transactions to maintain accurate account records

• Maintain inventory of hearing aids

• Collaborate directly with patients to collect all insurance documentation while staying updated with current HIPAA laws

Requirements • Bachelor's degree in a related field or equivalent work experience in healthcare coordination

• Experience in handling inbound calls in a high-volume environment

• Proficiency in using electronic medical record systems

• Ability to understand and explain medical benefits to patients

• Knowledge of medical office procedures and protocols

• Prior experience in a medical front office role

• Familiarity with patient medical records and their appropriate handling

• Strong communication and interpersonal skills

• Ability to maintain patient confidentiality at all times

• Detail-oriented with excellent organizational skills

• Ability to work independently and as part of a team

• Willingness to learn and adapt to new technologies and procedures in the healthcare industry.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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