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Robert Half Desktop Support Analyst in Manitowoc, Wisconsin

Description You might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. Candidates in the Machinery Manufacturing industry will be interested in this job. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Manitowoc, Wisconsin, area, this Desktop Support Analyst role is short-term contract / temporary to hire in nature.

Your responsibilities

  • Solve computer problems, and implement appropriate action/solutions

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Coordinate hardware repairs with the appropriate vendors

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Supply computer desktop support in accordance with established policies and procedures

  • Be in contact regularly and effectively with ticket submitters Requirements - Experience with Desktop Hardware

  • Foundational knowledge in Desktop Imaging

  • Solid understanding of Microsoft Office 365

  • VPNs (virtual private networks) experience required

  • PC desktop/workstations experience

  • Proven knowledge of hardware & software installation

  • Well-founded grasp of Active Directory

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • 5+ years of desktop support or other related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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