Job Information
Robert Half Help Desk Tier 2 in Marana, Arizona
Description
Robert Half's client in Marana, Arizona is seeking a Help Desk Tier 2 Technician. The primary responsibilities are to provide technical assistance and support to end users, monitor and update Helpdesk Tickets, and assist Network and Communications team. This position reports to the Director of IT but will work directly with the Senior PC/ Helpdesk Technician. This position will split its time between Marana and Tucson sites. You may assist in monitoring and/or repairing/replacing network hardware as well as other tasks may be assigned as special projects arise. In addition will assist with admin support on Office365, troubleshooting hardware issues.
Requirements
Knowledge, Skills, and Abilities: Tech savvy with knowledge of office products. With a focus on Office365 administration. Ability to use eDiscovery, Compliance, Exchange and setting up access to sites. Intermediate understanding of Windows computer systems and software, Android and Apple mobile devices, multi-functional printer copiers and other tech products. Basic understanding of Networking concepts and technology. Customer-oriented and calm under fast deadlines.
Education/Training: Some computer technical schooling, A+ Technician certification, or 3 years help desk PC tech experience, or a combination of schooling and experience preferred. High School Diploma or GED required.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .