Robert Half Corporation Jobs

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Robert Half Customer Service Assistant in Marietta, Georgia

Description You might be interested in this Customer Service Representative position via Robert Half, if you like the idea of working in a dynamic, rapidly changing call center. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. If you're looking for a long-term contract / temporary to hire position in Marietta, Georgia, this Customer Service Representative opportunity could be for you!

Your responsibilities in this role

  • Provide accurate, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Handle incoming telephone calls Requirements

  • Excellent written/verbal communication and organizational skills

  • Strong computer skills including customer database systems

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Excellent customer service and office administrative skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong technical skills including proficiency with MS Office

  • Answering Inbound Calls experience desired

  • Good understanding of Resolve Customer Service

  • Customer Shipments experience preferred

  • Experience with Supply Chain Logistics

  • Quality experience with data entry

  • Strong familiarity with Inventory Tracking

  • Wide ranging experience with customer service

  • Earlier work involving Superior Customer Service

  • Command of Outbound Shipments

  • Skills in logistics & distribution

  • General familiarity with Microsoft Excel

  • Practical knowledge of Data Management

  • Comprehension of Logistics Industry

  • Outgoing Shipments experience highly desired

  • Well-founded grasp of Email Correspondence

  • Proven knowledge of Track Shipments

  • Previous experience working with logistics

  • Experience performing extensive research to resolve complex customer inquiries

  • Ability to simplify complex problems and build solutions

  • 2+ years of past relevant experience

  • Comfort and confidence when interacting with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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