Job Information
Robert Half Collections Specialist in Martinez, California
Description
One of our clients in the Martinez area is looking for a contract to permanent placement Collections Specialist.
Contact Ade Henderson via LinkedIn for immediate consideration
Monitoring accounts daily to identify overdue payments.
Investigating historical data for each account, including payments and purchase patterns.
Maintaining records about the customer’s financial standing.
Reaching out to customers via phone, email or mail to ask about their overdue payments.
Negotiating pay-off deadlines or payment plans.
Handling questions or complaints.
Investigating and resolving any irregularities or enquiries.
Helping set up payment plans as well as collection procedures.
Always adhering to laws and policies while doing collections
Requirements
Proven experience as a Collection Specialist or similar role.
Comprehensive knowledge of laws, rules, and regulations related to collections.
Comfortable dealing with numbers and processing of financial information.
Excellent communication and interpersonal skills.
Knowledge of MS Office and databases.
Amicable and professional demeanor when dealing with debtors.
Ability to negotiate and problem-solve quickly.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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