Robert Half International Customer Service Representative in Matawan, New Jersey
Description You might be interested in this Customer Service Representative position via Robert Half in the Insurance field, if you like the idea of working in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for work in Matawan, New Jersey and can work a long-term contract / temporary to full-time position, this could be the Customer Service Representative opportunity for you!
How you will make an impact
Field and send out send written business correspondence
Manage incoming telephone calls
Give exceptional customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers Requirements - Strong customer service and office administrative skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
Experience with calendar managements and scheduling appointments
Microsoft Excel experience
Microsoft Word experience
Adeptness in meeting coordination and planning
Microsoft Outlook experience
Travel arrangements experience
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Comfort and confidence when interacting with internal and external partners and clients/customers
Critical thinking, problem solving, ability to work independently
Proven computer skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent oral and written communications skills
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.