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Robert Half International Customer Service Representative in Matawan, New Jersey

Description You might be interested in this Customer Service Representative position via Robert Half in the Insurance field, if you like the idea of working in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for work in Matawan, New Jersey and can work a long-term contract / temporary to full-time position, this could be the Customer Service Representative opportunity for you!

How you will make an impact

  • Field and send out send written business correspondence

  • Manage incoming telephone calls

  • Give exceptional customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Strong customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Experience with calendar managements and scheduling appointments

  • Microsoft Excel experience

  • Microsoft Word experience

  • Adeptness in meeting coordination and planning

  • Microsoft Outlook experience

  • Travel arrangements experience

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Critical thinking, problem solving, ability to work independently

  • Proven computer skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent oral and written communications skills

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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