Robert Half Desktop Support in McLean, Virginia
Description Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half's Desktop Support Technician role. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a long-term contract / temporary to full-time opportunity based in the Mclean, Virginia, area.
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Deliver computer desktop support in accordance with established policies and procedures
Solve computer problems, and implement appropriate action/solutions
Organize hardware repairs with the appropriate vendors
Meet regularly and effectively with ticket submitters
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Requirements - OneDrive experience
Microsoft Office 365 experience
Well-founded grasp of BitLocker
Foundational knowledge in Intune
Experience with Microsoft SharePoint
Command of Microsoft Office 365
Proven knowledge of Microsoft Office SharePoint Server
General familiarity with Cisco Webex Meetings
5+ years of desktop support or other related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.