Job Information
Robert Half Customer Service Representative in Medley, Florida
Description
Robert Half is seeking a dynamic and dedicated Bilingual Customer Service Representative for a valued client in the Medley area. This is an excellent opportunity for an individual who thrives in a fast-paced environment and is passionate about providing top-notch customer service.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product information, order placement, and issue resolution.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to ensure a seamless customer service experience.
Identify and escalate complex issues to appropriate departments.
Contribute to the continuous improvement of customer service processes and policies.
Requirements
Qualifications:
Must be bilingual (English and Spanish).
High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.
Proven experience in a customer service role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in using customer service software and Microsoft Office Suite.
Ability to multitask and manage time effectively.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .