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Robert Half International Collections Specialist in MELROSE PARK, Illinois

Description To succeed in this Collections Specialist position, you will need to be a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance or business administration. This Collections Specialist role will be based in the Melrose Park, Illinois region and will be a short-term temporary-to-full-time employment opportunity. If you're looking for work as a Collections Specialist, you can nourish your career at this growing company in the Utilities/Infrastructure industry if you contact Accountemps today!

Your responsibilities in this role

  • Record all customer payments to the correct reports

  • Accurately process bankruptcy filings when received

  • Direct all billing and reporting activities in accordance to deadlines

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Manage inbound and outbound collections calls and correspondence

  • Update customer files to ensure data integrity

  • Ensure the processing of payments Requirements - Solid understanding of Commercial Collections

  • Previous experience using accounting software

  • 2-3 years of prior high volume collections experience

  • AA or BS/BA in Accounting preferred

  • Ability to analyze and make decisions on customer accounts

  • Strong communication skills, both verbally and in writing

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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