Job Information
Robert Half Application Support Engineer in Memphis, Tennessee
Description
We are seeking a highly skilled and motivated Application and Product Support Engineer to join our team. In this role, you will be responsible for providing technical support for our manufacturing processes and products. You will work closely with engineers, technicians, and customers to resolve issues, improve processes, and ensure the success of our products.
Responsibilities:
Technical Support: Provide timely and effective technical support to internal and external customers, including troubleshooting issues, answering questions, and resolving problems.
Product Support: Assist in the development and maintenance of product documentation, including user manuals, troubleshooting guides, and FAQs.
Process Improvement: Identify opportunities to improve manufacturing processes and implement solutions to increase efficiency and reduce downtime.
Problem Solving: Utilize strong problem-solving skills to diagnose and resolve complex technical issues.
Collaboration: Work collaboratively with cross-functional teams to ensure smooth operations and successful product launches.
SolidWorks Expertise: Leverage your SolidWorks skills to create and modify 3D models and 2D drawings to support product development and troubleshooting.
Requirements
Bachelor's degree in Engineering or a related field
5+ years of experience in technical roles within a manufacturing environment
Proficient in SolidWorks
Strong understanding of manufacturing processes and equipment
Excellent problem-solving and troubleshooting skills
Strong written and verbal communication skills
Ability to work independently and as part of a team
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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