Job Information
Robert Half International Customer Service Representative in Memphis, Tennessee
Description
We're Seeking a Medical Customer Service Representative!
Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for work in Memphis, Tennessee and can work a long-term temporary position, this could be the Customer Service Representative opportunity for you!
Major responsibilities
Receive and send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Receive and place telephone calls
Provide accurate, friendly customer service in a timely fashion
Requirements
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Customer service experience desired
Medical call center experience
Knowledge of navigating basic office equipment and protocols
No stranger to performing extensive research to resolve complex customer inquiries
Supportive, positive attitude with a professional demeanour applied to all tasks
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent verbal, written, and social communication skills
Excellent customer service and office administrative skills
Proficiency with Microsoft office applications
Proven computer skills
Ability to interact effectively with internal and external partners and clients/customers
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $13.30 - $15.40 / Hourly
Location: Memphis, TN
Date Posted: January 11, 2021
Employment Type: Temporary
Job Reference: 03900-0011665349
Staffing Area: Office u0026 Administrative