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Robert Half International Desktop Support Analyst in Memphis, Tennessee


Robert Half Direct is seeking a skilled Desktop Support Analyst for an established IT Services business. Are you a creative problem solver with a strong knowledge of computer software, hardware, internet applications and operating systems? Then this may be the position for you!


  • Installing PC hardware using SCCM

  • Check and maintain computer hardware such as mouse's and keyboards

  • Install, configure and manage software and their functions according to specifications via SCCM

  • Troubleshoot to identify and resolve problems in a timely manner

  • Maintain records/logs of repairs and fixes using ticketing system JIRA

  • Maintain hardware and software



  • Previous working experience as IT Technician for (2) year(s)

  • Degree in Computer Science, engineering or similar relevant field

  • Experience in SCCM, Windows 10 Migration and Active Directory

  • Problem solver and attention to details

  • Excellent communication and interpersonal skills

  • Outstanding organizational and time-management skills

  • Hands on experience with diverse computer systems

  • In depth knowledge of internet security and data privacy principles

  • Certification as IT Technician will be a big plus

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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