Job Information
Robert Half Patient Registration in Memphis, Tennessee
Description
We are offering a long-term contract employment opportunity for a Patient Registration professional within the Hospitals industry. The role is based in downtown Memphis and will involve managing patient registrations, providing excellent customer service, and utilizing computer skills to maintain patient records.
Candidate must be available to work flexible shifts ranging from 6:00am - 10:30pm, including day, evening, weekend, and some holidays.
Responsibilities:
• Accurately registering established patients while maintaining a courteous manner
• Delivering exceptional customer service to all patients, staff, and visitors of the hospital
• Responding promptly and professionally to patient update requests
• Processing acceptance notices and performing various assigned tasks
• Utilizing computer skills to maintain accurate patient records
• Providing customer support and ensuring customer satisfaction
• Assisting patients with their inquiries and directing them as needed
• Performing data entry tasks to update patient information in the system
• Ensuring flexible availability to accommodate varying shift times, including weekends and some holidays
• Utilizing Microsoft Outlook for communication and coordination purposes
Requirements • Proficiency in assisting customers and maintaining high levels of customer satisfaction
• Proven ability to manage customer info files and efficiently utilize customer portals
• Experience in providing exceptional customer service and support
• Familiarity with assisting, checking, contacting, and directing patients in a healthcare setting
• Previous experience as a Patient Registrar or in Patient Registration is preferred
• Basic computer skills and familiarity with Microsoft Outlook is essential
• Experience with computer data entry and numeric data entry
• Ability to perform data entry tasks with accuracy and speed
• Proficiency in typing and data entry is necessary
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and adhere to HIPAA guidelines
• Strong organizational skills and attention to detail
• Ability to work effectively in a fast-paced, high-pressure environment
• Willingness to work flexible hours, including evenings and weekends if necessary
• High school diploma or equivalent is required; further education in healthcare administration or related field is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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