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Robert Half International Customer Service Representative in MENTOR, Ohio

Description

Customer Service Representative Opportunities!

OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Media industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the short-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Mentor, Ohio!

What you get to do every single day

  • Manage the fielding and sending of important written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

  • Receive and place telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Excellent communication skills (written and verbal)

  • Positive attitude and an engaging businesslike approach

  • Ability to interact effectively with internal and external partners and clients/customers

  • Knowledge of customer service

  • Solid understanding of Customer Account

  • Microsoft Excel experience preferred

  • Proficiency in account management

  • 1+ years of past relevant experience

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent customer service and office administrative skills

  • Ability to simplify complex problems and build solutions

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: MENTOR, OH

Date Posted: October 2, 2020

Employment Type: Temp to Hire

Job Reference: 03310-0011578017

Staffing Area: Office u0026 Administrative

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