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Robert Half Patient Service Representative in Mequon, Wisconsin

Description We are offering a unique role in the healthcare industry located in Mequon, Wisconsin, 53024, United States. This role involves working as a Patient Access Specialist, where the primary responsibility will be to ensure seamless data management and patient record handling. This position offers a short term contract employment opportunity.

Responsibilities:

• Handle the accurate and efficient input of paper-based data into computer systems.

• Organize and maintain physical records to facilitate seamless digitization processes.

• Work collaboratively with team members to confirm and validate data entries for completeness and consistency.

• Utilize software tools and techniques, such as CRM, EHR SYSTEM, McKesson, Microsoft Excel, and Microsoft Office Suites, to streamline data entry tasks and enhance productivity.

• Uphold strict confidentiality and security protocols when handling sensitive patient information during the digitization process.

• Run records and match appropriate records to the patient in the system, ensuring accuracy in all patient-related data.

• Handle claim administration, cash activity, and billing functions while adhering to the highest standards of service and professionalism.

• Address complaints and queries related to patient data and records in a timely and efficient manner.

• Contribute to benefit functions by maintaining accurate and up-to-date patient benefit information in the system. Requirements • Proficiency in Customer Relationship Management (CRM) software

• Experience with Electronic Health Record (EHR) system

• Familiarity with McKesson software

• Proficient in Microsoft Excel and Microsoft Office Suites

• Understanding of Benefit Functions

• Knowledge of Billing Functions

• Ability to handle Cash Activity efficiently

• Experience in Claim Administration

• Proficient in handling customer complaints and providing effective solutions.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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