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Robert Half International Customer Service Representative in Mesa, Arizona

Description This Customer Service Representative position via OfficeTeam might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This could be the Mesa, Arizona Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.

Responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Organize and route incoming telephone calls Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Ability to recognize, evaluate, and resolve problems effectively

  • Strong Microsoft Office skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Excellent customer service and office administrative skills

  • Proficient with diversified computer software and systems

  • Positive attitude and an engaging businesslike approach

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Sound written and verbal communication skills

  • Typing 45 - 60 words per minute experience desired

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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