Job Information
Robert Half Customer Service Representative in Metairie, Louisiana
Description
This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. We could have an excellent career opportunity for you, if you are an articulate and highly skilled Customer Service Representative. This could be the short-term contract to full time Customer Service Representative position you're looking for, if you can work in Metairie, Louisiana! If you thrive in a dynamic, rapidly changing call center, this job could be for you.
Your responsibilities in this role
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Organize and route incoming telephone calls
Requirements
Strong familiarity with Answering Multi-Line Phone System
Command of Microsoft Office
Comprehensive knowledge of Microsoft Word
2+ years of past relevant experience
Comfort and confidence when interacting with internal and external partners and clients/customers
Excellent verbal, written, and social communication skills
Excellent computer skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer service and office administrative skills
Strong problem-solving skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .