Job Information
Robert Half Customer Service Representative in Metairie, Louisiana
Description
Growing Company Seeks Customer Service Representative!
Robert Half is currently searching for an articulate, highly skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Metairie, Louisiana region and is a long-term contract to full time employment opportunity.
Major responsibilities
Offer friendly, accurate customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Organize and route incoming telephone calls
Requirements - Customer service and office administrative skills
Proven computer skills
Strong communication skills, both verbally and in writing
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a professional demeanour applied to all tasks
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years of past relevant experience
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Answering Multi-Line Phone System experience
Microsoft Word experience
Command of Microsoft Office
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .