Job Information
Robert Half Desktop Support Analyst in Metairie, Louisiana
Description
Desktop Support Technician
We are in search of a Desktop Support Analyst to join our team in Waggaman, Louisiana. This role is centered around providing support for desktop systems and applications, including Microsoft Office 365 and ServiceNow. You will be responsible for setting up workstations, managing Active Directory, and handling Tier 1 requests. This position presents a long-term contract to hire employment opportunity.
Responsibilities:
• Ensure efficient and effective desktop support and troubleshoot various issues
• Oversee the setup of workstations for optimal performance
• Manage and resolve Tier 1 requests in a timely manner
• Support users with applications including Office 365, ServiceNow, and other Microsoft applications
• Maintain and manage Active Directory for user and access management
• Handle networking tasks to ensure smooth internal communication
• Utilize Cisco Technologies, Dell Technologies, and Apple Devices to support the IT infrastructure
• Employ backup technologies for data protection and disaster recovery
• Perform configuration management to ensure system stability and security.
Requirements
Requirements:
• Proficiency in Cisco Technologies is necessary for troubleshooting network issues.
• Knowledge of Computer Hardware is required for diagnosing and resolving hardware failures.
• Familiarity with Dell Technologies is a must for managing company-wide computer systems.
• Proficiency in Active Directory is needed for managing user accounts and access rights.
• Experience with Apple Devices is required as the company uses a mix of Windows and Apple systems.
• Understanding of Backup Technologies is necessary to ensure data safety and recovery.
• Experience with Configuration Management is needed for maintaining and updating system configurations.
Call Mike White for immediate consideration!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .