Robert Half Network Engineer in Metairie, Louisiana
Robert Half Direct is partnering with an IT services company seeking a Network Engineer to provide responsive client service. The Network Engineer will be the front-line response for clients providing excellent customer service answering internal and external client/vendor calls quickly, communicating in friendly patient manner. The goal is to build and maintain long-term client/vendor relationships.
Provide advanced IT support relating to technical issues involving Microsoft as well as clients’ technologies stack and core business applications.
Provide technical assistance to service delivery team members with system requests.
Provide remote access solution support via VPN, terminal services, etc.
Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and security.
Implement and support disaster recovery solutions.
Design and implement system solutions for clients using technologies that meet the clients’ needs.
Acquire specific knowledge of the client and how IT relates to their business.
Develop in-depth knowledge of the service offerings and how they relate to clients’ needs.
Participate in providing content for scopes of work
Bachelor's Degree or strong background in Computer Science, Electrical Engineering, or related field or equivalent work experience
Experience with Cloud and VPN technologies
Experience with network devices and basic network appliances
Advanced knowledge in using ticketing and software tools to support the current operations
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.