Job Information
Robert Half CRM Director in Miami, Florida
Description
The CRM Director will be responsible for developing and managing the company's email and loyalty marketing strategy. In this role you will improve the customer journey through CRM efforts that drive customer acquisition, retention, engagement, and loyalty.
Responsibilities:
• Streamline marketing workflows by leveraging automation
• Implement CRM campaigns across all channels
• Define, track, and measure KPIs
• Monitor all customer touchpoints and analyze customer behavior to create content for campaigns that are tailored for their specific interests
• Manage and execute the development of content calendars and campaigns including creating and segmenting lists, tagging links, coding emails, scheduling emails, and conducting A/B tests
• Analyze data and interpret campaign results to drive revenue, engagement, and continuous improvement
Requirements
• CRM and email content marketing experience
• Experience in user engagement, loyalty, and lifecycle marketing
• Advanced experience using ESPs and Marketing Automation platforms
Innovation starts with people.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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