Robert Half International Customer Service Representative in Miami, Florida

Description

Join Our Team as a Customer Service Representative!

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a long term temporary position in Miami, Florida, this Customer Service Representative opportunity could be for you!

Major responsibilities

  • Retrieve and oversee the sending of written business communications

  • Manage and place incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

Requirements

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Strong communication skills and able to receive criticism well

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Strong technical skills including proficiency with Microsoft Office

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

  • Ability to interact effectively with internal and external partners and clients/customers

  • navigating basic office equipment and protocols experience required

  • Solid understanding of none

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $13.30 to $15.40 per hour

Location: Miami, FL

Date Posted: December 5, 2018

Employment Type: Temporary

Job Reference: 01020-0010746831

Staffing Area: Office & Administrative