Robert Half Corporation Jobs

Job Information

Robert Half International FRONT DESK in Miami, Florida

Description

Responsibilities

  • Perform all check-in and check-out tasks

  • Manage online and phone reservations

  • Inform customers about payment methods and verify their credit card data

  • Register guests collecting necessary information (like contact details and exact dates of their stay)

  • Welcome guests upon their arrival and assign rooms

  • Provide information about our hotel, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

  • Upsell additional facilities and services, when appropriate

  • Maintain updated records of bookings and payments

    Requirements

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar job is a plus - but if you have personality and skills we will train.

  • Understanding of how travel planning websites operate, like Booking and TripAdvisor

  • Customer service attitude

  • Excellent communication and organizational skills

CONTACT: Brenda Arce/ Via LinkedIn or 305-374-5380

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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