Robert Half International Customer Service Representative in Middle River, Maryland
Customer Service Representative Openings!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Energy/Natural Resources industry? Then you may be the candidate who OfficeTeam is looking for. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative opportunity is located in Middle River, Maryland, and is a long-term temporary-to-full-time engagement.
How you will make an impact
Be a part of business development by by actively cross-selling and referring customers
Receive and send written business correspondence
Receive and place telephone calls
Provide accurate, friendly customer service in a timely fashion
Demonstrated knowledge of Microsoft Word
Solid understanding of customer service experience
Microsoft Excel experience
Proficiency in alphanumeric data entry
Experience with customer service
Adeptness in call centers
Practical knowledge of records maintenance
General familiarity with Microsoft Dynamics CRM
Filing experience preferred
Strong customer service and office administrative skills
Excellent problem-solving skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong communication and interpersonal skills (verbal, written, and listening)
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Supportive, positive attitude with a professional demeanour applied to all tasks
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated ability to interact effectively with internal and external partners and clients/customers
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $16.85 - $18.00 / Hourly
Location: Middle River, MD
Date Posted: January 11, 2021
Employment Type: Temp to Hire
Job Reference: 02000-0011665647
Staffing Area: Office u0026 Administrative