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Robert Half International Customer Service Representative in Middleton, Wisconsin

Description Attention Spanish speakers in the Baraboo/Wisconsin Dells area who have great customer service skills -- have we got a great position for you! Our client, a large engineering company in the Baraboo area, is looking to full-time a Customer Service Representative to provide quotes to customers on various electrical products. This position will coordinate with a team in Mexico, which is why fluency in Spanish is essential for success in the role. The company will train you from scratch on everything you need to know about their products and how to quote costs to customers. This position will be entirely in the office -- you will not have to travel to client sites. Note that this position is NOT remote; you would have to work on-site. This position is DIRECT full-time; there is no temporary period! The hours are Monday through Friday, 8 am - 5 pm. Salary range is $55,0000 - $80,000/year, depending on experience! Job Responsibilities: -Providing excellent customer service to clients and inside sales team -Providing support to inside sales team -Training to learn about this company's technical and engineering products -Providing quotes to customers about costs of various products -Doing mathematical computations to come up with quotes for customers If you are interested, please email me your resume right away! The client is hiring immediately for this position! Requirements - Fluency in Spanish and English

  • Strong Math Skills

  • Ability to learn new technology quickly

  • Prior experience providing excellent customer service

  • Adeptness in Detailed Technical Specifications

  • Interest in engineering and technology

  • Proficient with diversified computer software and systems

  • Ability to interact effectively with internal and external partners and clients/customers

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to effectively interact, verbally and in writing

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Proficiency with Microsoft Office required

  • Critical thinking, problem solving, detail-oriented, and the ability to work independently

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Customer service and office administrative skills

    If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

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