Robert Half Corporation Jobs

Description

Robert Half Technology is looking to grow the Desktop Support team for our client about in Madison, WI. The Desktop Support Analyst will be joining a team of 5 other individuals handling similar or escalated tickets. You will be supporting internal customers in a few locations walking distance. You will get your steps in daily! The Desktop Support Analyst will be working in a Microsoft environment, Windows 7 & 10, printers, specialized applications, and working deskside with end users about 50% of your time. The other 50% will be remote support. This is a fun team that works hard and encourages independent work and research to come up with solutions. There is a knowledge base and ticketing system you will use as well.

If you are interested, please apply online!

Must haves: 2+ more years

• Desktop/Printers/overall Device Support

• Excellent customer service - most out in the plant working with end users, all internal staff at the plant

• Hardware/Imaging

• Microsoft environment - O365

We are looking for a Desktop Support Analyst with a minimum of two or more years of providing technical support to internal users for a mid to larger company. The diversity of work will keep you busy. Thank you!

Requirements

• Minimum of 2 years of experience in a similar role within the Service industry.

• Strong proficiency in Computer Hardware.

• Extensive knowledge and experience with Active Directory.

• Practical experience with SCCM is required.

• Proficiency in Office 365.

• Familiarity with Windows Azure is a plus.

• Experience in Desktop Imaging is mandatory.

• Ability to work with Hardware Devices.

• Experience with Imaging Devices is desirable.

• Familiarity with Asset Management processes and systems.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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