Robert Half Desktop Support Analyst in MILFORD, Massachusetts
Description Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. This job is for driven individuals who are most productive in an active and positive environment. If that's you, Robert Half has a Desktop Support Technician role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. Located in the Milford, Massachusetts, area, this Desktop Support Analyst role is long-term contract / temporary in nature.
What you get to do every day
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Be in contact regularly and effectively with ticket submitters
Deliver computer desktop support in accordance with established policies and procedures
Rectify computer problems, and suggest appropriate action/solutions Requirements - Microsoft Office Suites experience
Strong familiarity with Workstatioin Support
Command of PC desktop/workstations
Tier 1 Support experience
1+ years of desktop support or other related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.