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Robert Half IT Support Lead in Milford, Ohio


We are offering an opportunity for an IT Support Analyst Lead based in Milford, Ohio.


• Apply knowledge of IT best practices, policies, and regulations to daily tasks.

• Utilize clear understanding of client/server technology.

• Communicate effectively, including writing, speaking and active listening.

• Demonstrate strong problem-solving, critical thinking and decision-making skills.

• Provide advanced leadership and conflict management skills.

• Showcase excellent customer service and interpersonal skills.

• Pay excellent attention to detail.

• Demonstrate great project management skills, including organization, planning, time management, and prioritization.

• Leverage exceptional organizational skills to manage multiple tasks while meeting deadlines.

• Demonstrate strong interpersonal and customer service skills, working both as part of a team and independently.

Requirements • Minimum of 1 year of experience in a Desktop Support Analyst role or similar IT support role

• Proficiency in Active Directory and Deskside Support

• Strong problem-solving skills and the ability to work under pressure

• Excellent communication and interpersonal skills to interact with various levels of staff and management

• Demonstrated ability to manage multiple tasks and priorities effectively

• Knowledge of various operating systems and platforms

• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience

• Strong sense of discretion and confidentiality required

• Proven track record of maintaining, analyzing, troubleshooting, and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment

• Ability to work independently and in a team-oriented, collaborative environment

• Must be legally eligible to work in the specified location. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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