Job Information
Robert Half Account Manager in Milpitas, California
Description
Robert Half Talent Solutions is seeking a Corporate Account Lead to join our building services client located in Milpitas, California.
This dynamic role will be managing client portals, processing work orders, invoicing and maintaining superior customer service relationships with corporate clients.
This is an onsite, contract to permanent position.
The work schedule is Monday- Friday either 7AM-4PM or 6:30AM-3:30PM
Pay is $25 an hour
Responsibilities:
Manage work orders: tracking, updating, dispatching, closing and invoicing.
Ensure all work orders are billed correctly and promptly.
Ensure invoices are validated for accuracy prior to issuance.
Collaborate with Operations to ensure work orders meet client-set deadlines.
Evaluate and review client portal systems for data collection improvement.
Monitor budget usage compliance against contract requirements.
Manually input data from client portals into an internal tracking spreadsheet.
Build and maintain relationships with each assigned corporate client.
Attend regular internal and external meetings.
Maintain and update Standard Operating Procedure documents for each account.
Continuously improve workflow to increase performance.
Perform other duties and responsibilities as assigned.
The role is based in Milpitas, CA, with some remote work permitted.
The environment is fast-paced with frequent interruptions.
You should be comfortable performing repetitive data entry and sitting for extended periods.
If you're a proactive self-starter comfortable communicating in group settings, with a focus on continuous improvement and keen attention to detail, we want to hear from you. Apply today to join Robert Half Talent Solutions.
(Note: Robert Half Talent Solutions is proud to be an equal opportunity employer. All applicants must pass the pre-employment background screening process.)
Requirements
Proven experience managing corporate accounts and client relationships.
Excellent communication and teamwork skills.
Strong organizational and administrative capabilities.
High-level confidentiality and ethical standards.
Proven ability to work under pressure and meet strict deadlines.
Advanced Excel skills preferred.
Basic Word and Outlook knowledge.
Experience with NetSuite and/or FieldPoint, Work Order Management Systems.
High School Diploma, billing/invoicing experience preferred.
Bilingual in Spanish a plus.
Ability to lift 20 lbs.
Working Environment & Location:
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .