Job Information
Robert Half Application Support & DevOps Engineer in Milwaukee, Wisconsin
Description
We are offering a short term contract to hire employment opportunity for an Application Support Engineer in Milwaukee, Wisconsin. This hybrid/ remote role combines the responsibilities of Application Administration and DevOps Engineering, overseeing the lifecycle of internal and third-party applications and managing DevOps activities. This role will ensure seamless integration with our continuous integration and continuous deployment (CI/CD) pipelines and that applications meet business requirements and operate smoothly.
WE WILL NOT REVIEW OR CONSIDER 3RD PARTY VENDOR APPLICANTS- PLEASE DO NOT SUBMIT.
This person must be a USC as our client does not offer any sort of sponsorship opportunity now or in the future.
Responsibilities:
• Oversee the end-to-end lifecycle of assigned internal and third-party applications, including maintenance, troubleshooting, diagnosing, and fixing production software issues.
• Act as the primary point of contact for application-related incidents and problems, ensuring timely resolution and root cause analysis.
• Handle application-related requests and enhancements, provisioning new users as needed, updating business workflows, and modifying system configuration.
• Monitor application performance, conduct regular reviews, and implement improvements to optimize efficiency and reliability.
• Maintain comprehensive documentation for application configurations, processes, and procedures.
• Ensure applications comply with internal policies, industry standards, and regulatory requirements, implementing security measures as needed.
• Provide training and support to end-users, enhancing their ability to utilize applications effectively.
• Identify opportunities for process improvements, system enhancements, and cost savings.
• Maintain and test various department system software to ensure correct setup.
• Design, develop, implement, and manage continuous integration and continuous deployment (CI/CD) pipelines to automate and streamline application delivery.
• Implement and manage configuration management tools to maintain consistency across development, testing, and production environments.
• Automate routine tasks, deployments, and infrastructure changes to improve efficiency and reduce manual errors.
Requirements • Must possess a minimum of 3 years of experience in the role of Application Support Engineer or a similar position
• Proficiency in working with databases is essential
• Familiarity with Microsoft software and tools is required
• Experience in AB Testing is a must
• Expertise in Active Directory management is necessary
• Knowledge in Application Support is required
• Ability to troubleshoot and maintain computer hardware is needed
• Experience in Configuration Management is desired
• Proficiency in System Patching and Network Troubleshooting is required
• Experience in System Upgrades and Change Management is necessary
• Familiarity with Azure DevOps and Automated Deployment is beneficial
• Knowledge of SugarCRM and ServiceNow ITSM is highly advantageous
• Must be able to work in a team and independently
• Strong problem-solving skills and attention to detail is required
• Excellent communication skills, both written and verbal, are essential
• Ability to handle multiple tasks and prioritize workloads effectively. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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