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Robert Half International Customer Service Representative in Milwaukee, Wisconsin

Description

Organization Seeks Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Healthcare, Hospitals, Social Assistance industry through this opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Milwaukee, Wisconsin region and is a long-term temporary employment opportunity.

Key responsibilities

  • Receive and send written business correspondence

  • Handle incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

Requirements

  • Excellent customer service and office administrative skills

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Basic knowledge in computer software programs and office equipment

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong communication skills and able to receive criticism well

  • Foundational knowledge in Spanish Language

  • Proficiency in scheduling

  • Command of switchboard phones from 1-10 lines

  • Comprehensive knowledge of customer service

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Strong Microsoft Office skills

  • Experience performing extensive research to resolve complex customer inquiries

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Milwaukee, WI

Date Posted: October 12, 2020

Employment Type: Temporary

Job Reference: 04600-0011582009

Staffing Area: Office u0026 Administrative

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