Robert Half International Customer Service Representative in Milwaukee, Wisconsin
Description OfficeTeam is currently seeking a temporary Universal Banker in Downtown Milwaukee for a 3-6 month contract.
Responsibilities: The Universal Banker is a key member of our team; by Coordinating both the New Account Rep and Teller functions in the delivery of efficient, accurate and detail oriented service. Provides quality service and facilitates the development of lasting relationships throughout every customer contact. The appropriate candidate will respond to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision, and provides flexibility of coverage for the branch. Responsible as a first point of contact to direct the customer to other banking services and other bank personnel. As a Teller, they are to adhere to the Bankline Policy at all times. They will work a cash drawer, assist with keeping the branch in compliance related to Teller policies and procedures, conducts monthly audits and prepares bank line for internal audits. Responds to more complex customer issues and questions. Opens and/or closes branch. As a New Account Rep, the appropriate candidate will open all new accounts. Provide outstanding customer service with information on deposit accounts, rates, service charges, restrictions, and other relevant account information. Processes all consumer loans. Researches and resolves problems and responds to customer inquiries on account status. Cross sells other bank services and refers customers to other departments as appropriate. Reports to Branch Manager. Requirements Qualifications · High school diploma or equivalent. · At least 1-2 years prior banking experience which includes Teller (transactional) experience as well as new account opening and account maintenance experience. · Metavante and Teller Insight experience preferred. · Familiar with Windows and Excel.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.