Job Information
Robert Half Patient Service Representative in Milwaukee, Wisconsin
Description We are offering a short term contract employment opportunity in Milwaukee, Wisconsin, for a Patient Access Specialist. This role operates within the healthcare industry and involves handling patient data and coordinating with team members. The job function involves digitizing patient data, maintaining physical records, and ensuring the confidentiality of sensitive information. The ideal candidate will have proficiency in CRM, EHR SYSTEM, McKesson, Microsoft Excel, Microsoft Office Suites, Benefit Functions, Billing Functions, Cash Activity, Claim Administration, and Complaint Handling.
Responsibilities:
• Efficiently digitize paper-based patient data into computer systems.
• Organize and maintain physical patient records to ensure smooth digitization processes.
• Collaborate with team members to confirm the completeness and consistency of data entries.
• Utilize software tools such as CRM, EHR SYSTEM, and McKesson to streamline data entry tasks and enhance productivity.
• Uphold strict confidentiality and security protocols when handling sensitive patient information.
• Run records and match appropriate records to the patient in the system.
• Handle patient access-related inquiries and resolve them in a timely manner.
• Coordinate with the billing department to handle any billing-related issues.
• Manage cash activity and claim administration related to patient access.
• Handle any complaints or issues raised by patients in a professional and empathetic manner. Requirements • Proficient in CRM systems for effective customer relationship management
• Knowledgeable in EHR SYSTEM for efficient handling of electronic health records
• Familiarity with McKesson software for healthcare information management
• Proficiency in Microsoft Excel for data analysis and report generation
• Competence in Microsoft Office Suites for document creation, presentations, and email communication
• Understanding of Benefit Functions for effective management of employee benefits
• Knowledge of Billing Functions for accurate invoicing and payment processing
• Ability to handle Cash Activity for managing cash transactions and maintaining records
• Experience in Claim Administration for processing insurance claims
• Ability to handle Complaints effectively and professionally, ensuring customer satisfaction.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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