Job Information
Robert Half Patient Service Representative in Milwaukee, Wisconsin
Description We are offering a short term contract employment opportunity for a Patient Access Specialist in Milwaukee, Wisconsin. The role is within the healthcare industry and will be based in a dynamic and fast-paced workplace. As a Patient Access Specialist, you'll be responsible for handling patient service operations, managing electronic health records, and ensuring the smooth running of administrative tasks.
Responsibilities:
• Efficiently and accurately input patient information into CRM and EHR systems to facilitate seamless healthcare processes.
• Organize and manage digital and physical patient records to ensure easy accessibility and confidentiality.
• Collaborate with team members to verify and validate data entries, ensuring completeness and consistency in records.
• Utilize Microsoft Office Suites, particularly Microsoft Excel, for data management and analysis.
• Uphold strict confidentiality and security protocols while handling sensitive patient information.
• Run patient records in the system and match appropriate records to the respective patient.
• Handle patient-related claim administration and complaint handling to ensure patient satisfaction.
• Perform billing functions and cash activity management accurately.
• Utilize McKesson and other necessary software tools to streamline data entry tasks and enhance productivity.
• Adhere to all necessary benefit functions related to patient care and access. Requirements • Proficiency in CRM tools and EHR SYSTEM
• Experience in using McKesson software
• Proficient in Microsoft Excel and Microsoft Office Suites
• Understanding of Benefit Functions in a healthcare setting
• Knowledge of Billing Functions in a healthcare setting
• Experience in handling Cash Activity
• Familiarity with Claim Administration procedures
• Proven skills in Complaint Handling in a customer service setting
• Ability to work in a team and build relationships with coworkers and patients
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and manage time efficiently
• Attention to detail and problem-solving skills
• Commitment to professional development and continuous learning
• Ability to maintain patient confidentiality
• Understanding of healthcare industry standards and regulations
• Excellent customer service skills and patient focus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .