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Robert Half Technical Service Advisor in Milwaukee, Wisconsin


Are you looking for work as a Technical Service Advisor? This position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! Articulate, highly-skilled Technical Service Advisors will be preferred in this position focused on building solid customer relationships. This Technical Service Advisor opportunity is located in Milwaukee, Wisconsin, and is a long-term contract / temporary to hire engagement.

How you will make an impact

  • Contribute accurate, friendly customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

    Requirements - Customer service and office administrative skills

  • Experience with Microsoft Office required

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • 3+ years of past relevant experience

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Foundational knowledge in import customer service

  • Practical knowledge of Power Tools

  • Call Center Customer Service experience desired

  • Earlier work involving Microsoft Word

  • Customer service experience preferred

  • Skills in Computer Data Entry

  • Good understanding of Microsoft PowerPoint

  • General familiarity with Technical Support

  • Comprehension of computer research

  • Quality experience with Microsoft Excel

  • Well-founded grasp of Provide Technical Support

  • Experience with Resolve Customer Service

  • Proven knowledge of Superior Customer Service

  • Wide ranging experience with Microsoft Outlook

  • Previous experience working with order entry

  • Deep understanding of export customer service

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to navigate multiple computer systems and applications

  • Excellent communication skills (written and verbal)

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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