Robert Half Technical Service Advisor in Milwaukee, Wisconsin
Join Our Team as a Customer Service Representative!
Robert Half has a fantastic career opportunity for an articulate, highly-skilled Technical Service Advisor. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This could be the Milwaukee, Wisconsin Technical Service Advisor position you're looking for, if you're available for a long-term contract / temporary to hire engagement.
Receive and send written business correspondence
Organize and route incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Requirements - 3+ years of past relevant experience
Experience with Microsoft Office required
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent computer skills
Ability to simplify complex problems and build solutions
Upbeat, positive attitude and an approach to work rooted in professionalism
Ability to effectively interact, verbally and in writing
Strong customer service and office administrative skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Good understanding of Microsoft PowerPoint
Deep understanding of export customer service
Earlier work involving Microsoft Word
Well-founded grasp of Provide Technical Support
Proven knowledge of Superior Customer Service
Quality experience with Microsoft Excel
Import customer service experience preferred
Practical knowledge of Power Tools
Previous experience working with order entry
Command of customer service
Call Center Customer Service experience desired
Resolve Customer Service experience
Wide ranging experience with Microsoft Outlook
Comprehension of computer research
Skills in Computer Data Entry
General familiarity with Technical Support
Ability to interact effectively with internal and external partners and clients/customers
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.