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Robert Half Associate Director in Minneapolis, Minnesota


Robert Half is excited to be hiring a remote Associate Director to join a growing team with a Fortune 500 Healthcare company. This individual will have several key responsibilities relating to health plan reporting, troubleshooting and data management.

Key Responsibilities:

  • Development and delivery of special Health Plan report requests for auditing purposes beyond the standard reporting requirements.

  • Troubleshooting and resolving errors or discrepancies identified in distributed reports while working collaboratively with customers.

  • Preparation of member notification mailings for specialist terminations with expertise in mass mailing procedures.

  • Supporting the Delegation Oversight Department through data project management, process improvement activities, and group facilitation.

  • Assisting our management team in preparing file/audit log for health plan audits.

  • Maintaining tracking logs and creating new templates for health plan reporting using Service Now tickets.

  • Assisting in maintaining letter templates and communicating changes to the LCR/LMS team.

  • Managing, using, and protecting our patients' protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards.

  • Developing and maintaining specific reporting departmental job aids and delivering team member cross-training related to the department's responsibilities.

  • Performing additional duties as assigned.



  • Proficient in Microsoft Excel, Outlook and Word.

  • A high level of attention to detail and excellent organizational skills.

  • Excellent problem-solving and decision-making skills.

  • Strong customer service orientation and communication skills.

  • Experience in the health care sector and understanding of HIPAA compliance preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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