Robert Half Customer Service Representative in Minneapolis, Minnesota
Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Minneapolis, Minnesota Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity. This position is for candidates who work well in a dynamic, rapidly-changing call center.
Be a part of business development by by actively cross-selling and referring customers
Receive and place telephone calls
Field and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent problem solving skills in Microsoft Office applications
Ability to simplify complex problems and build solutions
Demonstrated experience performing extensive research to resolve complex customer inquiries
Excellent customer service and office administrative skills
Excellent oral and written communication skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven computer skills
Upbeat, positive attitude and an approach to work rooted in professionalism
Expertise in typing 45 - 60 words per minute
Call Center Customer Service experience desired
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.