Robert Half Customer Service Representative in Minneapolis, Minnesota
Description Organization Seeks Customer Service Representative!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This could be the Minneapolis, Minnesota Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary engagement.
Manage and place incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Provide accurate, friendly customer service in a timely fashion Requirements - Excellent written/verbal communication and organizational skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Supportive, positive attitude with a professional demeanour applied to all tasks
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent computer skills
Microsoft Office knowledge required
Strong problem solving and analytical skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service experience
Command of Microsoft Office Suites
Customer service and office administrative skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.