Robert Half Customer Service Representative in Minneapolis, Minnesota
Description Customer Service Representatives might be interested in this Higher Education field opportunity via Robert Half, in a dynamic, rapidly changing call center. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Customer Service Representative opportunity is located in Minneapolis, Minnesota, and is a long-term contract / temporary engagement.
Retrieve and oversee the sending of written business communications
May support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion Requirements - Microsoft Excel experience
Knowledge of Numeric 8,001 - 10,000 KPH
Alpha 8,001 - 10,000 kph experience desired
Enthusiastic attitude and an engaging businesslike approach
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Strong customer service and office administrative skills
Proficient with computers and technology platforms
No stranger to performing extensive research to resolve complex customer inquiries
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Strong communication and social skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.