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Job Information

Robert Half International Field Support Technician in Minneapolis, Minnesota

Description

You might be perfect for Robert Half Technology's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. If you're looking for work in the Hi Tech Engineering industry, this might be the job for you. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Field Support Technician role is a full-time opportunity based in the Minneapolis, Minnesota, area.

What you get to do every day

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Match hardware repairs with the appropriate vendors

  • Supply computer desktop support in accordance with established policies and procedures

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Interface regularly and effectively with ticket submitters

  • Fix computer problems, and recommend appropriate action/solutions

    Requirements - Desktop support or related experience

  • Experience with Ticketing System

  • Quality experience with documentation

  • Hardware Troubleshooting experience preferred

  • Well-founded grasp of Application Installations

  • Deep understanding of Network Troubleshooting

  • Proven knowledge of Application Installations

  • Practical knowledge of Workstation Hardware

  • General familiarity with hardware & software installation

  • Foundational knowledge in Basic Network Troubleshooting

  • Basic Troubleshooting experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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