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Robert Half International Help Desk Analyst I in Minneapolis, Minnesota


Robert Half Technology has a client in need of someone to join their team that can do custom application support. This client has been in the top 100 places to work the last 6 years in a row, has amazing work life balance and team collaboration and despite the last year has actually been experiencing growth! They need someone that can learn how to use and support custom tools in a Windows setting with great client interaction and handling ability.

Your responsibilities in this role

  • Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

  • Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

  • Identify recurring technical issues and propose solutions to address the root of the problems



  • Experience in user administration and bug fixing in a client server environment

  • Strong problem solving and analytical skills

  • Microsoft Windows experience

  • Background in installing and configuring operating systems, networked and local printers, and business applications

  • IT support ticketing system experience highly valued

  • Familiarity with basic networking concepts

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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