Job Information
Robert Half Medical Receptionist in Minneapolis, Minnesota
Description We are looking for a dedicated Patient Care Coordinator to join our healthcare team in Minneapolis, Minnesota. The role involves ensuring smooth operations within our clinic, with a focus on enhancing patient experiences, coordinating appointments, and maintaining accurate patient records. This role offers a contract to hire employment opportunity in the healthcare and social assistance industry.
Responsibilities:
• Welcoming and checking in patients for clinic and radiology appointments.
• Clarifying and explaining necessary paperwork to patients.
• Gathering and accurately entering patient demographic and insurance information to facilitate timely billing.
• Processing co-pays and patient payments.
• Preparing daily charts for patient appointments.
• Assisting patients with the scheduling of future appointments.
• Enrolling and educating patients about the patient portal.
• Coordinating the scheduling of interpreter services for patients when necessary.
• Maintaining and updating the provider database to ensure accurate tracking of referring providers.
• Keeping the front office lobby area organized, including straightening magazines, stocking coffee supplies, and general office clean up.
• Collaborating closely with clinic staff to ensure smooth clinic flow and patient continuity of care.
• Contacting patients via phone for demographic and/or insurance information.
• Assisting patients and visitors with questions, directions, and/or concerns. Requirements • Proven experience in a similar role as a Patient Care Coordinator within the Healthcare, Hospitals, or Social Assistance industry
• Proficiency in Patient Registration and Medical Front Office operations
• Exceptional Customer Service skills to ensure a positive patient experience
• Experience in Ordering Office Supplies to maintain an efficient office environment
• Ability to manage Patient Check-In and Check-Out procedures
• Expertise in Patient Scheduling and Scheduling Appointment - Calendar Management
• Strong Data Entry skills to accurately input and manage patient data
• Excellent communication and interpersonal skills to effectively interact with patients, their families, and healthcare professionals
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Familiarity with medical terminology and healthcare regulations
• High level of discretion and adherence to patient confidentiality policies and regulations
• Completion of relevant educational qualifications, such as a degree in nursing or healthcare administration.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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