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Robert Half Customer Care Team Associate in Minnetonka, Minnesota


One of the most reputable companies in the Twin Cities Metro is looking to add a senior Customer Care Team Associate to help members resolve complicated medical claims and offer support and assistance with excellent communication and research skills. This highly sought after company is offering competitive pay and a foot in the door with plenty of growth potential. This is a rewarding career opportunity for an articulate, highly-skilled Customer Representative who is looking to grow their skills in a fast paced environment. Do you want to take your skills and put them to work to further the growth of an awesome team? Apply now!

This job may be perfect for you if you enjoy research, are adept at multitasking, and have excellent verbal and written communication skills.

Specific Duties:

-Contribute accurate, friendly customer service in a timely fashion

  • Enter and verify provider information into the database

  • Data maintenance and verification

  • Internal and external communication to solve complex insurance coverage

  • Show the ability to adapt and learn new techniques and skill sets when required

  • Apply knowledge/skills to activities that often vary from day to day

  • Research internal systems to resolve questions


Requirements of this position:

  • Desire to provide QUALITY customer service

  • High School Diploma/GED

  • Quick learner, dependable, self-motivated and accountable

  • Strong written and verbal communication skills

  • Team player, great attitude

  • Interest in healthcare and helping others

  • Enjoys problem solving

  • Interest in the healthcare industry or past experience in the healthcare field

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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