Robert Half Corporation Jobs

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Robert Half International Customer Service Representative (OVERNIGHTS) in Minnetonka, Minnesota

Description

Do you love building solid customer relationships? You might be the Customer Service Representative OfficeTeam is looking for, for a position in the growing Real Estate Property/Facilities Mgt industry. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! If you're looking for a long-term temporary engagement, and can work in Minnetonka, Minnesota, this could be the Customer Service Representative position for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Hours for this position:

  • Sunday 11PM-7:30AM

  • Monday 11PM-7:30AM

  • Friday 11PM-7:30AM

  • Saturday 11PM-7:30AM

  • Flexible with the last 8 hours!

Responsibilities

  • Manage incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

    Requirements - Ability to effectively interact, verbally and in writing

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Microsoft Office Programs experience

  • Adeptness in Microsoft Office Application

  • Microsoft Office Tools experience

  • Command of Phone Coverage

  • Strong familiarity with Microsoft Office

  • Inbound Telephone Calls experience desired

  • Excellent customer service and office administrative skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Basic knowledge in computer software programs and office equipment

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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