Robert Half International Customer Service Representative (OVERNIGHTS) in Minnetonka, Minnesota
Do you love building solid customer relationships? You might be the Customer Service Representative OfficeTeam is looking for, for a position in the growing Real Estate Property/Facilities Mgt industry. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! If you're looking for a long-term temporary engagement, and can work in Minnetonka, Minnesota, this could be the Customer Service Representative position for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
Hours for this position:
Flexible with the last 8 hours!
Manage incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Requirements - Ability to effectively interact, verbally and in writing
Supportive, positive attitude with a professional demeanour applied to all tasks
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Microsoft Office Programs experience
Adeptness in Microsoft Office Application
Microsoft Office Tools experience
Command of Phone Coverage
Strong familiarity with Microsoft Office
Inbound Telephone Calls experience desired
Excellent customer service and office administrative skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Basic knowledge in computer software programs and office equipment
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.