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Robert Half International Customer Service Representative in Minnetonka, Minnesota

Description You might be interested in this Customer Service Representative position via OfficeTeam in the Healthcare/NHS field, if you like the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a long-term temporary engagement, and can work in Minnetonka, Minnesota, this could be the Customer Service Representative position for you!

Responsibilities

  • Receive and send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • Manage and place incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Solid understanding of navigating basic office equipment and protocols

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to navigate multiple computer systems and applications

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Ability to interact effectively with internal and external partners and clients/customers

  • Excellent communication skills (written and verbal)

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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