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Robert Half International Customer Service Representative in Minnetonka, Minnesota

Description If you're looking for work in a dynamic, rapidly changing call center in the Healthcare/NHS field, this Customer Service Representative opportunity via Robert Half might be for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This Minnetonka, Minnesota Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity.

What you get to do every single day

  • Handle incoming telephone calls

  • Offer friendly, accurate customer service in a timely fashion

  • Receive and send written business correspondence

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to simplify complex problems and build solutions

  • Strong communication skills and able to receive criticism well

  • Customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • navigating basic office equipment and protocols experience desired

  • Proficiency with Microsoft Office applications

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Positive attitude and an engaging businesslike approach

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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