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Robert Half Korean English Bilingual Customer Service Representative in Minnetonka, Minnesota

Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Healthcare/NHS industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Minnetonka, Minnesota Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Responsibilities

  • Field and send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion

  • Organize and route incoming telephone calls Requirements

-MUST be bilingual Korean and English

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

  • Excellent written, verbal and social communication skills highly desired

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Enthusiastic attitude and an engaging businesslike approach

  • Solid understanding of navigating basic office equipment and protocols

  • Ability to interact effectively with internal and external partners and clients/customers

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Microsoft Office knowledge required

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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