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Robert Half Mandarin English Customer Service Representative in Minnetonka, Minnesota

Description Seeking Customer Service Representatives!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Healthcare/NHS industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This Minnetonka, Minnesota Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity.

What you get to do every day

  • Offer friendly, accurate customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

  • Handle incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements

-MUST be bilingual in both English and Mandarin

  • navigating basic office equipment and protocols experience desired

  • Ability to interact effectively with internal and external partners and clients/customers

  • Strong Microsoft Office skills

  • Customer service and office administrative skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong communication skills and able to receive criticism well

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • No stranger to performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent computer skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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